Privacy Policy

We follow Australian standards privacy law

Photo Retouching Service UK is an UK-based retouching company. As a leading Photo Enhancement Company in UK, we understand the responsibility to protect your privacy. We are committed to keeping your personal information secured.

This Privacy Policy explains how we maintain your information and data. We are transparent about the data handling process. To provide our service smoothly, you have to agree to the practices described in this Privacy Policy. If you don’t agree with any parts of that, please do not use our website.

Collected Information

We collect personal information when you contact us, request a quote, submit an order, and use any of our services. Information that we collect:

  • Your name
  • Email Address
  • Phone number (provided by you)
  • Company name (provided by you)
  • Billing information
  • Uploaded images and files
  • Project instructions
  • Any information you include in your messages

We collect limited technical information such as your IP address, browser type, device information, and website usage data. The purpose is to improve our website.

Use Of Your Information

We use your information to:

  • Provide our photo retouching and image editing services
  • Prepare project quotations
  • Process orders
  • Communicate about your project
  • Deliver completed images
  • Respond to customer support requests
  • Improve our website
  • Prevent fraud
  • Maintain website security
  • Meet legal obligations

We only collect information that is necessary to provide our services effectively.

Your Uploaded Images

Your images will remain your property. We use your uploaded files to complete the editing services you request. Photo Retouching UK never claims ownership of your images. Our company never sells your files to third parties.

Without your permission, we will never use your images in our portfolio, marketing materials, advertisements, and social media.

File Security

We understand that many of the images we receive are confidential. We use highly secured security measures to protect your uploaded files. This is also applicable for the personal information.

We protect your files from unauthorised access, loss, misuse, and disclosure. Access to client files is limited to authorised team members involved in your project. We are always devoted to maintaining a secure environment for your data.

Cookies

Our website use cookies to improve your browsing experience.

Cookies help us:

  • Remember your preferences
  • Understand how visitors use our website
  • Improve website performance
  • Analyse website traffic

You can choose to disable cookies through your browser settings. If you do that, some features of the website may not function properly.

Third-Party Services

We use trusted third-party providers to help operate our website. It includes services for payment processing, file transfers, and communication. These providers only receive the information necessary to perform their services.

They are expected to protect your information appropriately. We always choose reliable-third party services based on the project needs. If you have concern about their privacy policy, you should check it from their website.

Data Retention

We retain your personal information and uploaded files only for the required timeframe. It’s needed to provide customer support, meet legal obligations, and resolve disputes.

Would you like to remove you file from our systems after your project has been completed? You have the right for that. You need to contact us with your request.

Your Rights

Depending on your location, you have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Restrict or object to certain processing activities
  • Withdraw consent where applicable

If you wish to apply any of these rights, please contact us using the details available on our Contact page.

Children's Privacy

Our services are intended for individuals and businesses aged 18+. We never collect personal information from children intentionally. If we become aware that information has been collected from a child without appropriate consent, we will take reasonable steps to remove it.

External Links

Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices of external websites. We highly recommend you to review their privacy policies before providing any personal information.

Occasional Changes

You might know that security protocols of online-based services keep changing. We have to change our privacy policy to align with the latest security policies.

We have the right to update this Privacy Policy at any time. Any updates will be published on this page along with the Last Updated date.